Be more Friendly
Positive communication can help everyone, even in high pressure situations
Friendly Fire
Space
Workplace
Year
2025
Service
Tailor made training for the workplace
During time of a lot work stress and time pressure, how do you make sure we can still act in a respectable and friendly way to our colleagues and our external partners. We looked at what feeling being under pressure felt like and what practical, short and easy to use, tricks are for those high pressure situations.
Friendly Fire staff was trained on social safety, unwanted behaviour and positive communication. We practised with practical and real-life situations and made sure we created a safe environment for people to share
A close cooperation between Friendly Fire and Fairspace to make sure everything in the training fit the work environment of Friendly Fire – this was necessary since they often deal with high pressure situations, work a lot with external partners, and deadlines are tight. We discovered together what the challenges were for staff and used a anonymous questionnaire to validate these outcomes. People felt heard, taken seriously by their peers, and Friendly Fire as an organisation has reconfirmed for their staff, that they take social safety seriously.
Approach
Co-creation
Custom content
development
Training
development
Facilitation
What people say about us
“I found it to be a fun and important interactive training. It helped me realize that there isn’t just one right way to respond to situations, but that you can respond in different ways or even combine them. It was especially nice to talk about this topic with colleagues, since it’s not something that naturally comes up during an average workday.”
